Start account deletion inside the app, or contact the institute if you cannot sign in.
Delete your account in the app
- Sign in to the account you want to delete.
- Open Profile → Settings → Delete account. Parents can open Settings using its icon on the home screen.
- Read the deletion information and confirm, then enter your account password and submit the request.
Once the request is accepted, the account is closed and access is revoked. Linked-file removal is processed as part of the request; if storage is temporarily unavailable, removal is retried until processing completes. Deletion is permanent and cannot be undone.
What is removed?
Personal information associated with the account is removed, including name, phone, username, photo, authentication details, account links and notes. Associated sessions, registered devices and push tokens are revoked.
Deleting a parent’s account removes the links to their children without deleting the children’s accounts. Contact institute administration to request deletion of a minor child’s information and verification of the request.
What may be retained?
Academic and financial records, including payments and receipts, may be retained when needed for accounting, record administration or legal obligations, after being separated from your identity. Contact the institute about records associated with your account or how long they are retained.
If you cannot sign in
Request help or submit a request about deleting your information through the official address below. State that the request concerns an account in the Ali Hussain Institute app. The institute will need to verify your identity and connection to the account before handling the request. Do not send passwords or sign-in codes.
Account deletion enquiries
Contact Ali Hussain Institute directly.
Read the privacy policy or visit support for more information.