Privacy policy

About this policy

This policy explains how Ali Hussain Institute handles information when students, parents and teachers use its educational app. The institute is responsible for the service and its associated data.

The app provides lessons and educational materials, progress, attendance, assignments and exams, and lets parents view information about students linked to their account. Available features depend on the account’s role and access granted by the institute.

Information we handle

• Account information: name, username, phone number, authentication details, role, study stage and a parent’s phone number or account link where applicable. A profile photo is optional.
• Academic information: enrolled subjects and courses, access status, lesson viewing progress, attendance, assignments and submissions, exam answers and images, results and assessments.
• Institute records: subscription, payment and receipt records entered by the institute when administering educational services.
• Files you choose: profile photos, exam-paper images, and educational videos selected by teachers for upload. Using the app does not give us access to the rest of your photo or video library.
• Device and session information: a random identifier generated for the app installation, device name or model, and sign-in session tokens. This identifier is not an advertising identifier or a permanent hardware identifier.
• Notifications: a push notification token, system type and preferences needed to deliver academic updates when enabled.

How we use information

We use information to sign you in and protect your account, show authorised content, administer studies and enrolments, record attendance, results and submissions, and let parents view their linked students’ information. Device information helps manage registered devices and protect accounts and educational content. Contact information is used to respond to your requests.

Optional AI assistant

Before sending a question to the AI assistant, the app asks for your explicit consent and explains the sharing. If you agree, the question text is sent to the institute’s server and then to an external AI provider to generate a response. The currently enabled provider is OpenAI; institute settings also support Google Gemini when selected. Neither the app nor the institute’s server adds your name, phone number, files or device identifier to the question; any information you type yourself is part of the question.

Do not enter personal or sensitive information. Responses may be inaccurate, so check them with your teacher. You may cancel and continue using the other app features. Conversation history is stored on your device for your account and can be cleared from the assistant screen.

The institute retains account-linked usage records, including time, provider, model, request counts and token counts, to manage service limits and costs. The AI provider’s processing and retention are subject to its terms and service settings; see the OpenAI privacy policy and Google privacy policy.

Device permissions

• Camera: when you choose to photograph exam papers and submit them to the institute for grading.
• Photos and videos: when you select a profile or exam image, or a teacher selects an educational video to upload.
• Notifications: for academic updates. You may decline or disable these in app or device settings.
• Network access and status: to provide the service and show connection status.

Declining an optional permission affects its associated feature. The app does not request location, contacts, messages or microphone access. Content protection checks, such as jailbreak detection and screen recording status, run on the device.

Who can access information

Teachers and institute administrators can access information needed for their roles. Parents can view information about students linked to their account. A teacher’s photo, educational profile and published content may be visible to authorised users.

Services used by the institute for hosting, file storage, content delivery and notifications process the information needed for those functions. When the remote notification channel is enabled, the app uses Google’s Firebase Cloud Messaging to deliver notifications, including push tokens, notification content and technical information needed to deliver them. The AI provider receives question text after your consent, as described above. Information may also be disclosed to competent authorities when required by law.

Protection and retention

Information is sent over encrypted connections. Session tokens are kept in secure storage provided by the operating system, and access is controlled by user roles. Your device may store app preferences, conversation history and information needed to operate the service.

Account information is retained while needed to provide the service. Once deletion is accepted, the account is closed, access is revoked and personal account information is removed. Linked files are processed as part of the deletion request; if storage is temporarily unavailable, the erasure task is retained and retried until processing completes. Academic and financial records needed for accounting, record administration or legal obligations may be retained after being separated from your identity, as explained by the institute. This policy does not specify a single retention period for all records; contact us below about your information.

Your choices and account deletion

You may view your profile, request corrections, disable notifications, clear AI conversation history and contact the institute about the handling of your information.

To delete an account, open Profile → Settings → Delete account. Parents can open Settings from their home screen. The process requires confirmation and your password. Once deletion succeeds, personal information, including name, phone, username, photo and authentication details, is removed and associated sessions, devices and push tokens are revoked. Deleting a parent’s account removes the links to their children without deleting the children’s accounts.

See the account deletion page for steps and information that may be retained. If you cannot sign in, contact the institute for help verifying your identity and handling your request. Do not email your password.

Students and parents

Some students may be under the age of majority and use the service through their educational relationship with the institute and their parent’s awareness. Information is used to deliver and administer the educational service. We do not use student data for advertising or marketing outside the service. A linked parent can view their child’s academic information and contact the institute about their minor child’s data or request its deletion.

Contact and updates

For privacy, access, correction and deletion enquiries, contact Ali Hussain Institute at privacy@alihussain.tech. Official website: alihussain.tech.

This policy may change when the service or data practices change. The updated version will be published with a revised last-updated date.